Return and refund policy
🔁 Return & Refund Policy — Leyvine Fitness
At Leyvine, we don’t just deliver products — we deliver excellence. But in the rare event that something doesn’t feel perfect, we’re here to make it right — fast, smooth, and hassle-free.
⚡ 7-Day Hassle-Free Returns
We offer a 7-day return window from the date of delivery. If your product doesn’t meet expectations, simply raise a return request — no stress, no questions.
✅ Return Eligibility:
-
Item must be unused, unwashed, and in original condition.
-
Must include original packaging, tags, and accessories.
-
Proof of purchase (order confirmation/invoice) is required.
🔁 Exchange & Replacement
Received a damaged, defective or incorrect item? We’ll replace it at zero extra cost. Just email us with order details and photos at support@leyvinefitness.store.
💸 Refund Process:
-
Once your return is inspected and approved, your refund will be credited to your original payment method within 5–7 business days.
-
You’ll receive an email notification for every update.
-
Note: Shipping charges are non-refundable.
🚚 Return Shipping:
Return shipping costs will be borne by the customer unless the return is due to a damaged or incorrect item from our side.
❌ Items Not Eligible for Return:
-
Used or damaged products
-
Opened hygiene/fitness items (e.g., shakers, resistance bands, etc.)
-
Items purchased on discount or clearance sale
-
Customized or personalized items
⚠️ Late or Missing Refunds?
-
First, recheck your bank account.
-
Contact your payment provider (processing times vary).
-
Still stuck? Email us at support@leyvinefitness.store — we’ll help you instantly.
✨ The Leyvine Promise
We believe luxury means comfort — even after purchase. Our policies are designed to serve you better because you deserve the best. Always.
Thank you for choosing Leyvine Fitness — Power. Confidence. Legacy.